> Termes et conditions

 

These Terms and Conditions were last modified on 24.06.2022

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Introduction

Welcome to the Fishing Mania Online Store. The use of the Fishing Mania Online Store is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order to the Fishing Mania Online Store indicates your acceptance of these Terms and Conditions. If you disagree with any part of these terms and conditions, please do not use this site.
Fishing Mania Online Store reserves the right, at its sole discretion, to change, modify, add or remove any portion of the Terms and Conditions, in whole or in part, at any time. Changes in the Terms and Conditions will be effective when posted. Your continued use of this site and/or the services made available on or through this site after any changes to the Terms and Conditions are posted will be considered acceptance of those changes.
The term ‘Seller’ refers to the owner of the web-store to whom the order for purchase has been given.
The term ‘Customer’ or ‘you’ refers to the person or organization placing the order.
The term ‘goods’ or ‘items’ refers to the product for which the seller has placed an order with the customer.

Application

The terms and conditions are valid for any goods provided by the Seller to the Customer.

Privacy Policy

Our privacy policy sets out how we will use your personal information. By using this Fishing Mania Online Store, you consent to the collection, use and disclosure of your personal information as described in our Privacy Policy, and warrant that all data provided by you is accurate.

Registration

When you register for the Fishing Mania Online Store the stated terms and conditions apply. You must provide us with true and accurate registration information. You must keep any user name and password allocated to you confidential, and we are entitled to assume that anyone using that user name and password is you.

Product Descriptions

All goods sold in the Fishing Mania Online Store are new, in original packaging, with valid manufacturer's warranty. All goods are produced for the Japanese domestic market. All goods are shipped from Israel or Estonia(Due to COVID-19, the warehouse in Estonia is temporarily closed). The order consisting of multiple items will always be sent from a single location, regardless of how many and what items are in the order.
Goods can be shipped anywhere in the world with restrictions on overall dimensions and on choice of postal operator in some countries. In most countries, the postal service is presented in its entirety.

Pricing

The item price does not include any duties or taxes that may be charged by your country for packages arriving from abroad. The pricing, quantity of goods, and time of delivery mentioned in the articles are not binding on the Seller, but the Seller will make all efforts to fulfill the stated estimates.
Whilst the Seller try to ensure that all details, descriptions and prices, which appear on the Fishing Mania Online Store, are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price.
Prices for goods and for shipping and handling are liable to change at any time, but changes will not normally affect orders in respect of which we have already sent you a shipping confirmation e-mail.

Discounts and special promotions

The Seller provides special promotions when the price of the goods below the regular price of the store:

Familiarization prices for new goods
Discounts for groups of goods or individual goods
Seasonal promotions
Discounts for specific forms of payment
Special promotions to order of exclusive tackles

These promotions last until the end of stocks unless otherwise indicated in the announcement. Discounts on these goods are not cumulative and are not duplicated unless otherwise indicated in the announcement. Payment for these goods is accepted by any available methods unless otherwise indicated in the announcement. The Seller reserves the right to terminate any promotion at any time in its sole discretion by posting information on this in the news section of the web-store. The cost of ordered goods will not change if the promotion at that moment was already over.

Order Confirmation

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved.
It is up to you to check that your order is correct. You can correct any inputting errors prior to the submission of your order. If, however, you realize that you have made a mistake then contact us and we will see whether it is possible to amend the order.
By submitting your order, you are also allowing us to use your personal details for the purposes of supplying the goods (including passing your details onto couriers and other subcontractors for fulfilling your order).

Payment

The Seller accepts the following payment methods:

  • Major credit cards: Visa, MasterCard, American Express. The payment is made through PayPal®. For the payment it is not necessary to register in PayPal® and to open an account.
  • International payment system PayPal®

These payments methods do not entail any additional payments and fees. The card or PayPal® accounts are debited only the amount specified in the invoice.
These are the safest payment methods. The Seller does not have access to the Customer’s payment information.
Either way, if no payment is received, no items will be shipped.
In the event that the Seller is unable to ship an item, you will be notified by e-mail and any amount paid by you will payment be refunded.
The Seller reserves the right to exclude one or more currencies from the accepted list without preliminary notice. In the web-store you can choose from more than ten different currencies, which will be accepted for payment directly, without fees of exchange.
Any other currency will be converted according to the rates established by your local bank.
Please contact your bank for an estimate of the currency conversion fees.

These payments methods do not entail any additional payments and fees.
These are the safest payment methods. The Seller does not have access to the Customer’s payment information.
If you choose these payment methods, please wait for a confirmation email with payment details for your order.
Either way, if no payment is received, no items will be shipped.
In the event that the Seller is unable to ship an item, you will be notified by e-mail and any amount paid by you will payment be refunded.
The Seller reserves the right to exclude one or more currencies from the accepted list without preliminary notice. In the web-store you can choose from more than ten different currencies, which will be accepted for payment directly, without fees of exchange.

Any questions about invoicing and payment for goods may be sent to our support team using the feedback form

Shipping Policy

Shipping will be paid by the Customer in the amount agreed upon by the Seller at the time of payment of the order. An order cannot be cancelled once the order has been shipped. Shipping address cannot be changed once the order has been shipped. Most orders will pack and ship out within two days of ordering. The maximum term of the shipment may take up to 10 business days from receipt of payment. Once order has been shipped, the Customer will receive an e-mail notification with a tracking code. Once shipped, orders are generally received within 7-21 business days. We do not ship on Saturdays, Sundays, or holidays. Delays up to 10 business days in order processing are possible in the period of national holidays.
The stock is constantly changing, and not always the ordered goods can be shipped immediately. Nevertheless, advanced logistics allows to deliver the missing goods in operative terms from the manufacturer.
If within 48 hours the status of the order will not be changed, please inform about it using the feedback form
While we will do all we can to ensure your order is delivered as quickly as possible, the Seller cannot be held responsible for delays incurred by third party postage or freight providers.
If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.
If you unreasonably defer delivery or delay the receipt of delivery after couriers has notified you that they have tried to deliver the ordered items to you, or if you have provided the Seller with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to the Seller.
The Seller does not assume any obligation of delivery by a certain date or hours.

Terms of delivery depend on the Customer's country and are applied as follows:

  • ECO Post - for orders over than 50 EUR ( or equivalent in another currency ) of value including reels and fishing rods less 105 cm in length. The service is available for various countries.
  • Airmail - for orders less than 50 EUR ( or equivalent in another currency ) of value and small overall size, except reels and fishing rods, up to 1 kg.

Cost of delivery is not included in the cost of goods. The shipping cost cannot be named accurately until all items are in the shopping cart. Estimated shipping costs range from 5% to 15% of the total cost of all the items, depending on the weight of the parcel. Does not apply to the delivery of fishing rods. There is an initial cost of placing an order, which is 4 Euros (or the equivalent in any other currency) regardless of the number of items in the shopping cart. The Customer can see the exact cost of delivery in the process of placing an order, in the next step after choosing a delivery address. The principle of reducing the shipping cost per unit of the goods by increasing the weight of the parcel is always valid.

  • Shipping costs of fishing rods

There are following type of packaging:

  • Standard packaging is made from stiff cardboard, more often triangular in shape to provide additional stiffness. For EMS and ECO Post mail services the minimum shipping cost is 26 EUR ( or equivalent in another currency ) , the maximum shipping cost is 50 EUR ( or equivalent in another currency ) Depending of weight of parcel and destination.
  • Reinforced packaging is hard packaging (PVC or reinforced cardboard tube). For EMS and ECO Post mail services the minimum shipping cost is 40 EUR ( or equivalent in another currency ) , the maximum shipping cost is 60 EUR ( or equivalent in another currency ) Depending of weight of parcel and destination.

The principle of reducing the shipping cost per unit of the goods by increasing the weight of the parcel is always valid.
The goods which can be sent in one parcel with fishing rod:

  • Standard packaging: reels, hooks, lures, fishing mono lines and braided lines, spare parts for reels, spare parts for rods and other tackles.
  • Hard packaging: hooks, lures, fishing mono lines and braided lines, spare parts for reels and spare parts for rods and other small tackles.

Please contact our support team using the feedback form for an estimate of the shipping weight.
The order fulfillment period of spare parts to the fishing rods and fishing reels can be up to one month. It is standard practice of manufacturers.

Refund/Return Policy

Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. The Customer must take into account the description of the item before requesting a refund. If the item matches the description by the Seller and the Customer is unsatisfied, the Seller is not responsible for refund. Exchanges are granted on a case-by-case basis.
Items delivered to the Customer can be returned to the Seller new in original packaging. The Customer will pay postal charges. The Seller will refund the total cost `of item to the Customer only after the item will be received by the Seller safe and sound.
The Seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the items supplied to the Customer (or which may be received from the Customer).

Cases of Limitation of Liability

  • Breakage, damage or loss part s of the items during delivery – Exchange of the items or refund will be made only at the presence of the corresponding act of the parcel’s refusal. The act of refusal to receive parcels is made by representatives of the postal or carrier services.


 Cancellation

An item may be cancelled up until payment has been processed. Once payment has been processed, the Customer is responsible for payment.

Complaints

Any complaints about items or sellers may be sent to our support team using the feedback form There is no guarantee of a resolution. Each case will be looked at individually, and the Seller will be in contact as well.

Warranty

The Seller warrants that it has the right to provide the goods but otherwise the goods are provided on an "as-is" basis without warranty of any kind, express or implied, oral or written including, without limitation, the implied conditions of merchantable quality, fitness for purpose and description, all of which are specifically and unreservedly excluded. In particular, but without limitation, no warranty is given that the goods are suitable for the purposes intended by the Customer.
The Seller warrants that the goods will be supplied using reasonable care and skill. The Seller does not warrant that the goods supplied are error-free, accurate or complete.
The Seller warrants that the all sold goods in the Fishing Mania Club Online Store are new, in original packaging, with valid manufacturer's international warranty
Both parties warrant that they are registered under the Data Protection Act in respect of the collection, processing and use of the goods. Each party will comply with the Act including but not limited to its obligations in respect of any personal data which it may supply to or receive from the other party.

Legalities

The Seller is not responsible for any health or safety concerns once the Customer has received the item. If any harm is incurred from the goods purchased by the Customer, the Seller shares no responsibility.
The Seller shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the goods nor for any special, indirect, economic or consequential loss or damage howsoever arising or howsoever caused whether from negligence or otherwise in connection with the supply, functioning or use of the goods.
The Customer shall fully indemnify the Seller against any liability to third parties arising out of the Customer's use of the goods.

Contact Us

If you have any questions about these Terms and Conditions, please feel free to contact us using the feedback form

Electronic Communications

When you visit the Fishing Mania Online Store or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Reviews, comments and other content

You may post reviews, comments and submit suggestions, ideas, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy or otherwise injurious to third parties or objectionable and does not consist of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". We reserve the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Supplemental Terms

Our site may contain a number of links to other websites and online resources that are not owned or controlled by Fishing Mania Online Store. Fishing Mania Online Store has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services.
Our site may also contain pictures that have only familiarization nature and may not always correspond to the real image.

About

We are family-owned company, founded in 2012, based in Israel. Currently, in our permanent assortment, there are numerous well known Japanese brands such as: SMITH, DAIWA, DEPS, GAN CRAFT, MEGABASS, ANGLER'S REPUBLIC, WATERLAND, RIVER OLD, FOREST, VARIVAS, SUNLINE, XESTA, IMA. And many unique Japanese domestic brands such as: ITO.CRAFT, ART FISHING, SUPREMO, VALKEIN, ROB LURE, MUKAI, SKAGIT DESIGNS, D-3 CUSTOM. And now please meet FISHING MANIA CLUB, your supplier of the high-quality Japanese fishing goods. Enjoy Your wonderful fishing!